Returns and Exchanges
Return the item within 10 days carefully packed with original wrappings and in new, unused and saleable condition, for exchange, credit or refund. Returned items will incur a 10% restock fee. The item must be returned to us, and undamaged, within ten days of the shipping date. Returns received between 10 and 30 days after original ship date will be subject to a restock fee of 50%. All you have to do is make sure you wrap it securely, prepay and insure that item, then send it back. Shipping and handling on return merchandise is non-refundable. Shipping costs are not refundable. Painted parts are not refundable. All items must be returned in PERFECT and SEALED condition if you really want to refund.
No guarantee on the products of improper use. Customer should read the instructions carefully before using the product. if you find damage or problems with your purchase, please contact us within 24 hours for immediate action.
You are responsible for any damage or loss occurring during return, so we suggest that you insure the item for your security. It is not uncommon for mass produced products under $100 to have minor imperfections. You can resolve most of these problems yourself with careful use of a little polish.
For countries where airsoft is illegal, we will not provide any warranty guarantee or money back guarantee for customs confiscation. For more details, please contact the customs department of your province/state/country.
Esta es su política de devoluciones, dice que tienes 10 días para devolverlo. Pero que del primer al décimo día te cobrarán un 10% de comisión para volver al stock, y que entre 10 y 30 días te pueden llegar a meter hasta el 50%; y que los gastos de envios no son reclamables.
En la otra parte en negrita dice que si quieres que te devuelvan el dinero, ha de estar perfectamente empaquetado y sellado.
